500jili Privacy Policy
Your personal information matters. This Privacy Policy explains exactly what data 500jili collects, why we collect it, how we keep it secure, and what rights you have as a player in the Philippines. Please read it carefully before registering or using the platform.
About This Policy
What This Policy Covers
This Privacy Policy applies to all players, visitors, and registered users of the 500jili platform, accessible at https://500jili.pro. It governs the collection, processing, storage, and sharing of personal information when you access our website, create an account, make a deposit, participate in games, or contact our support team. By continuing to use 500jili, you acknowledge that you have read and understood the practices described in this document.
500jili is committed to handling your personal data responsibly and transparently. We follow privacy best practices aligned with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173), which gives Filipino players clear rights over their personal information. This policy is reviewed and updated periodically to reflect changes in our services, technology, or legal obligations, and the effective date at the top of this page indicates when the most recent revision was made.
1. Data We Collect
When you register and use 500jili, we collect several categories of personal information to provide a safe, functional, and enjoyable gaming experience. The information we gather falls into the following main categories, each collected only to the extent necessary for a specific operational or legal purpose.
Account Information. When you create an account, we collect your full name, date of birth, email address, mobile number, and a username and password of your choosing. Date of birth is collected specifically to verify that you meet the minimum age requirement of 18 years. Providing accurate account information is a condition of registration, and failure to do so may result in account suspension under our Terms and Conditions.
Identity Verification Data. To comply with anti-money laundering obligations and responsible gaming regulations applicable in the Philippines, we may request a government-issued ID, a selfie, or proof of address documents. These documents are processed securely and retained only for as long as required by law. We will always inform you in advance before requesting any sensitive identification material.
Payment & Transaction Data. All financial transactions on 500jili are conducted in Philippine Peso (PHP). We collect information about your deposit and withdrawal methods, transaction amounts, timestamps, and reference numbers. We do not store full credit card or bank account numbers on our servers — payment processing is handled by certified third-party payment providers who maintain their own PCI-DSS compliant systems.
Device & Browser Data. When you visit 500jili on any device — whether a desktop, Android phone, or iOS device — we automatically collect technical information such as your IP address, device type, operating system, browser version, screen resolution, and referring URL. This data helps us optimise the platform for the devices most commonly used by our Philippine player base and to detect suspicious or fraudulent access patterns.
Usage Data. We record your activity on the platform, including pages visited, games played, session duration, features accessed, and promotional offers claimed. This behavioural data is used in aggregate to improve platform performance, personalise your experience, and identify areas where the player journey can be made smoother and more enjoyable.
- Full name, email, mobile number, and date of birth at registration
- Government-issued ID documents when identity verification is required
- PHP deposit and withdrawal transaction records
- Device identifiers, IP address, and browser fingerprint data
- In-platform activity logs and session behaviour data
- Cookie and tracking pixel data (see Section 3 for full details)
2. How We Use Your Data
500jili uses the personal information we collect for specific, legitimate purposes directly related to the operation of the platform and our obligations to players and regulators. We do not use your data for purposes beyond those described in this policy without first obtaining your explicit consent. The primary purposes for which we process personal data are set out below.
Account Management & Service Delivery. Your account information is used to create and maintain your player profile, authenticate your identity when you log in, process your deposits and withdrawals in Philippine Peso, and deliver the games and features you access on the platform. Without this data, we would be unable to provide you with a personalised, secure gaming experience.
Regulatory Compliance & Fraud Prevention. Philippine law and the licensing conditions under which 500jili operates require us to verify player identities, monitor transactions for suspicious activity, and report certain transactions to relevant authorities. We process your data to fulfil these legal obligations, to prevent underage gambling, and to detect and investigate fraud, money laundering, or other prohibited conduct on the platform.
Player Support & Communication. When you contact 500jili's support team, we use your account and contact information to respond to your enquiry efficiently and to maintain a record of past interactions. We may also send you transactional communications — such as deposit confirmations, withdrawal updates, and security alerts — to your registered email or mobile number. These service communications are not optional as they are integral to the safe operation of your account.
Platform Improvement & Personalisation. Aggregated usage data and behavioural analytics help our product and engineering teams identify performance bottlenecks, improve mobile responsiveness, and make informed decisions about which games or features to prioritise. On an individual level, we may use your activity history to surface relevant promotions or game recommendations that match your preferences — you can opt out of personalised recommendations by contacting our support team.
Marketing Communications. With your consent, we may send you promotional emails or SMS messages about new games, special offers, and VIP programme updates. You can withdraw your consent at any time by following the unsubscribe link in any marketing email or by contacting our support team directly. Withdrawal of marketing consent does not affect transactional or security communications.
3. Cookies & Tracking Technologies
500jili uses cookies and similar tracking technologies to make the platform function correctly, to remember your preferences, and to understand how players navigate the site. A cookie is a small text file stored on your device by your browser when you visit a website. We use both session cookies — which expire when you close your browser — and persistent cookies that remain on your device for a set period.
Essential Cookies are required for the platform to operate at all. They manage your login session, maintain your game state, and ensure that security checks function correctly. Without these cookies, core features of 500jili — including logging in, accessing the game lobby, and processing deposits — will not work. Essential cookies cannot be disabled through our cookie settings.
Functional Cookies remember your preferences such as your preferred language, display settings, and notification choices so that you do not need to re-enter them on every visit. These cookies improve your experience but are not strictly necessary for the platform to function. You may disable functional cookies through your browser settings, though doing so may affect platform usability.
Analytics Cookies collect anonymised data about how players use the 500jili website — including which pages are visited most frequently, how long sessions last, and where players exit the platform. This information is used exclusively in aggregate form to improve the platform and is never used to identify individual players. We do not share raw analytics data with advertisers or data brokers.
You can manage your cookie preferences through your browser's built-in privacy controls. Most modern browsers allow you to block or delete cookies, restrict third-party cookies, or receive a notification before a cookie is stored. Please note that blocking essential cookies will prevent you from accessing your account. If you have questions about how cookies are used on 500jili, our support team is available to assist.
4. Data Storage & Security
Protecting your personal information is a core operational priority at 500jili. We implement a layered security framework that combines technical controls, organisational policies, and access management practices to safeguard data against unauthorised access, accidental loss, disclosure, or destruction. Our security measures are reviewed regularly and updated in response to emerging threats and industry best practices.
All data transmitted between your device and the 500jili platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. This means that your login credentials, payment details, and personal information are protected in transit and cannot be read by third parties intercepting your network connection. We strongly recommend that players access 500jili only over secure, private network connections and avoid using public Wi-Fi for financial transactions.
Personal data is stored on secure servers with restricted physical and logical access. Access to personal data within 500jili's internal systems is limited to employees and contractors who require it to perform specific job functions. All personnel with access to personal data are subject to confidentiality obligations and receive regular training on data protection responsibilities. Privileged access is logged and reviewed periodically to detect any anomalies.
We retain your personal information for as long as your account is active and for a reasonable period thereafter as required by applicable Philippine regulations, including anti-money laundering record-keeping requirements. When data is no longer required for its original purpose and no legal obligation mandates its retention, we delete or anonymise it in a secure and irreversible manner. You may request early deletion of your data subject to the conditions outlined in Section 6 of this policy.
In the event of a data breach that poses a significant risk to your rights or freedoms, 500jili will notify affected players and the relevant regulatory authorities as required by law, without undue delay. We maintain an incident response plan specifically for data security events, and our support team can be contacted at any time if you believe your account has been compromised.
5. Sharing Data with Third Parties
500jili does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We treat your data as confidential and share it only in the specific, limited circumstances described below. In all cases where data is shared with a third party, we require that party to handle your information with the same level of care and security that we apply ourselves.
Payment Service Providers. To process deposits and withdrawals in Philippine Peso (PHP), we share necessary transaction data — such as transaction amounts and reference identifiers — with our licensed payment partners. These providers are certified under applicable financial regulations and operate their own independent security frameworks. We do not share more information than is strictly necessary to complete a specific transaction.
Game Software Providers. The games available in the 500jili game lobby are powered by third-party software providers. When you launch a game, certain anonymised session identifiers may be passed to the relevant provider to load the correct game content and record the outcome of your play. These providers do not receive your full name, contact details, or payment information.
Regulatory & Law Enforcement Authorities. We are legally required to share certain information with Philippine regulatory authorities, law enforcement agencies, or financial intelligence units where mandated by applicable law. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and related regulations. We will always seek to minimise the scope of data disclosed in such circumstances to what is strictly required.
Professional Advisors. In the course of normal business operations, we may share relevant data with our legal counsel, auditors, or other professional advisors who are bound by confidentiality obligations. Such sharing is limited to the specific data required for the service being provided and is never used for any other purpose.
- We never sell your data to advertisers, data brokers, or marketing companies
- Third-party partners are contractually bound to protect your information
- International transfers are conducted only with appropriate safeguards in place
- You will be informed if a material change to our sharing practices is made
6. Your Rights as a Player
As a player based in the Philippines, you are entitled to a range of rights in relation to your personal data under the Data Privacy Act of 2012. 500jili respects and upholds these rights and has established clear processes to allow you to exercise them. If you wish to exercise any of the rights described below, please contact our support team with your registered account details so that we can verify your identity and process your request promptly.
Right to Access. You have the right to request a copy of the personal information that 500jili holds about you. We will provide this information in a clear, readable format within a reasonable timeframe. Your access request must be made in writing through our official support channel, and we may ask for verification of your identity before releasing any data.
Right to Correction. If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it. You can update basic account information — such as your contact email or mobile number — directly through your account settings. For corrections to identity verification records, please contact support and provide the correct documentation.
Right to Deletion. You may request that 500jili delete your personal information where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the data has been processed unlawfully. Please note that certain data may need to be retained to comply with legal obligations — such as transaction records required under anti-money laundering regulations — even after you request deletion of your account.
Right to Object & Restrict Processing. You have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will act on that objection immediately. You may also request that we restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved. Processing restrictions do not affect essential account operations.
Right to Data Portability. Where technically feasible, you may request a copy of the personal data you have provided to 500jili in a structured, commonly used, machine-readable format. This allows you to transfer your data to another service provider of your choice. Portability requests are subject to verification and may take up to 30 days to fulfil.
7. Protection of Minors
500jili operates exclusively as an adult gaming platform. Our services are strictly prohibited for individuals under the age of 18, and we take the protection of minors extremely seriously. We collect date of birth during registration specifically to enforce this age restriction and will not knowingly create an account for, or process personal data belonging to, anyone who has not reached the legal minimum age.
As part of our ongoing compliance programme, 500jili may carry out age verification checks at any point during a player's lifecycle on the platform — not only at registration. If we have reasonable grounds to believe that a registered account belongs to a minor, that account will be suspended immediately pending investigation. Any balance on a suspended account will be handled in accordance with applicable regulations and will not be forfeited arbitrarily.
If a parent or guardian believes that their child has registered on 500jili and provided personal information without consent, we ask that they contact our support team immediately at [email protected]. Upon verification, we will promptly close the account, delete the associated personal data to the extent permitted by law, and take appropriate steps to prevent future access from the same device or identity. We treat all such reports with the highest priority and will respond without delay.
We strongly encourage parents and guardians of young people to use parental control tools and internet filtering software to prevent minors from accessing online gaming platforms. A range of free and paid parental control solutions are available that can block access to gaming or gambling websites at the network or device level. 500jili supports responsible digital parenting and works to make our age-gating mechanisms as robust as possible.
8. Policy Updates & How to Contact Us
500jili reserves the right to update this Privacy Policy at any time to reflect changes in our services, applicable law, or data processing practices. When we make material changes, we will update the "Last updated" date at the top of this page. Where the changes are significant, we will also provide a more prominent notice — such as an in-platform notification or an email to your registered address — to ensure that you are aware of what has changed before you continue using the platform.
We encourage you to review this Privacy Policy periodically so that you remain informed about how your personal data is being handled. Your continued use of 500jili following any update to this policy constitutes your acceptance of the revised version. If you disagree with any changes made to this policy, you should stop using the platform and contact our support team to request account closure and data deletion in accordance with Section 6 above.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 500jili processes your personal data, please reach out to our support team. We are committed to responding to all privacy-related enquiries within a reasonable timeframe and to resolving any concerns fairly and transparently. Our team is available around the clock to assist Philippine players with any account, payment, or data privacy matter.
Contact Our Support Team
For privacy-related enquiries, data access requests, or concerns about how your information is handled, please contact us at: [email protected]
We aim to respond to all privacy requests within 5 business days. For urgent security concerns, our support team is available 24/7.
Ready to Play Safely at 500jili?
Now that you understand how we protect your data, you can play with confidence. 500jili offers a full range of sportsbook, slot online, and live casino games — all in English and fully optimised for mobile players across the Philippines. Create your free account today and experience secure, exciting gaming in Philippine Peso.